Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-cleaning-services-for-residential-homes.storysurge.net (hereafter referred to as “Carpet Cleaning Services for Residential Homes,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to our official website, mobile applications, online forms, email newsletters, and any other interactive features we offer. It is important to emphasize that this privacy policy does not extend to third-party platforms or services accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy becomes effective when you:

  1. Use our applications and services as an authorized user.
  2. Visit our website(s) linked to this Privacy Policy.
  3. Communicate with us via email, phone, or text messages/SMS for support, inquiries, or marketing purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide personalized services. This includes:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account information, wire transfer details, or other financial records related to payments made through our services.
  4. Purchase Information: Products or services purchased, quantities, prices, and order history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information from your smartphone or tablet for seamless service delivery.
  6. Location Data: Your geographic location data to provide location-based services and tailor content to your region.
  7. Feedback: Your comments, reviews, and suggestions to improve our products and services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect information from those platforms (e.g., name, profile picture).
  9. Product Information: Details about the products or services you show interest in or purchase through our website.

We obtain this data through direct user input, automated collection tools, and third-party service providers.

Cookies

We use cookies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionality.
  2. Preference Cookies: Used to store your preferences and settings for a personalized experience.
  3. Analytics Cookies: Enable us to analyze user behavior, track trends, and understand the effectiveness of our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or upon request, we securely delete or anonymize your data from our systems.

Security Measures

Carpet Cleaning Services for Residential Homes has implemented robust security measures to protect your personal data:

  1. Encrypted Communication: All communication channels are encrypted using industry-standard protocols to safeguard data during transmission.
  2. Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards to process data on our behalf.

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data when there is no longer a valid reason for its retention.
  4. Restriction: Limiting the use of your data in certain circumstances.
  5. Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Objecting to the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain personal characteristics.
  8. Appeals/Complaints: Filing appeals or complaints with relevant supervisory authorities.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your data.

Contact Information

For inquiries, unsubscribe requests, or data-related questions, please reach out to us via:

  • Email: contact@carpet-cleaning-services-for-residential-homes.storysurge.net
  • Mail: [Our physical address]

We appreciate your trust in Carpet Cleaning Services for Residential Homes. Your privacy is of utmost importance to us.